Medicare PDP Develops Community Pharmacy MTM Program

IndustryManaged Care/ PBM
ProblemThe Medicare PDP client needed assistance in designing and implementing a cost-effective MTM program using community pharmacists to provide MTM services.
PHSI SolutionPHSI participated on a client team to analyze disease state protocols and intervention methods from a pharmacy and business perspective. We evaluated proposed protocols and interventions, researched options, and held discussions with the client team.
ResultsPHSI provided the client with recommended MTM protocols using community pharmacists as the focal point while ensuring the program was implementable in practice. PHSI proactively addressed concerns regarding continuous quality improvement and resource allocation.