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Clinic Pharmacy

Dispensing System Implementation

Industry	Clinic Pharmacy
Problem	The hospital system required external assistance in implementing a new EnterpriseRx pharmacy dispensing system and point of service (POS) in their clinic pharmacy after the departure of the personnel in charge of the project. The dispensing and POS systems needed to be configured to accommodate the available space, pharmacy workflow, and defined business requirements to complete the implementation by the targeted installation date.
PHSL Solution	PHSI participated in the decision making process and worked to configure and set up the systems. PHSI preformed testing on the dispensing system to validate the conversion data. A portion of the project was supported remotely to minimize travel expenses for onsite visits. PHSI revised the physical layout of the pharmacy to improve workflow and engaged the facilities management department to execute the changes. PHSI worked with the robotics vendors to de-install and install the automated dispensing systems. PHSI was part of the system implementation process and assisted with the training process on the new dispensing and POS systems.
Results	PHSI assisted the client in implementing the new dispensing and POS systems that enabled them to manage their workflow process through PHSI recommended system configurations and changes to the physical layout of the pharmacy. Experience and knowledge of the pharmacy dispensing process and the new EnterpriseRx system allowed PHSI to provide direction and the necessary insights into configuring the systems and to educate users on how to efficiently use them. PHSI’s ability to guide the process led to the successful and timely implementation of the new systems.

May 2023 Question of the Month

Which type of project(s) could you or your organization most benefit from in 2023?

Future forecast: 0%

Competitor comparison: 20%

Contract variance analysis: 20%

Historical trend analysis: 20%

Legislative/regulatory impact: 0%

Procurement cost/savings: 20%

Stakeholder program impact: 20%

April 2023 Question of the Month

In July 2022, the FDA proposed expanding the NDC to a uniform 12 numeric digit format to accommodate future needs when all options using the current formats have been exhausted. Alternative options shared by the industry have asked the FDA to consider retaining the current NDC formats and allow the use of alpha characters when all numeric options have been exhausted.

Which of the following transition types is your organization prepared for in the next 5 years?

Make the transition to alphanumeric using the current NDC formats: 70%

Make the transition to the 12-digit numeric format: 20%

Make the transition to neither option: 10%

Make the transition to either option: 0%

March 2023 Question of the Month

What information would you most like to gain from an Online Listening Assessment for a particular drug therapy or device? (Multiple selections allowed)

Prescribing & Dispensing Concerns: 25%

Competitor Comparisons: 25%

Prescribing Information Alignment: 17%

Coverage & Reimbursement: 17%

Patient Affordability: 8%

Misinformation: 8%

Disease State Concerns: 0%