Operational Assessments

PHSL assists clients solve their challenging operational issues through an onsite review, analysis, and recommendations on improving specific functional areas.  PHSL is typically asked to intervene when the area in question is in need of revamping and an independent outside perspective is desired.  We bring deep operational experience to assess the current situation, map strategies to improve the operation, and execute on these strategies to ensure the desired results are achieved.  PHSL has provided onsite leadership in turnaround situations and has assisted senior management with the recruitment and hiring of new leadership if the situation dictates. PHSL’s experience runs the gamut from PBM and Health Plan leadership, specialty pharmacy, long term care pharmacy, and Medicare Part D plans.  If your organization is in need of an independent critical assessment of a challenging situation, please contact PHSL for assistance.

View our case studies related to operational assessment:

Assessment of HIPAA Processes and Procedures to Protect PHI

Manufacturer Seeks Redesign of Return Goods Policy

Nursing Home Pharmacy’s Operations and Financials Dramatically Improved

Organization Turnaround

Pharmacy Chain Inventory Management System and Financial Reporting Evaluation

PHSI Identifies $3 Million in Opportunities to Improve Gross Margin

Strategic Redesign of Corporate Structure

Technology Provider Sought to Better Serve New and Existing Clients