Increasing Efficiency of Newly Hired PBM Analysts

IndustryManaged Care/ PBM
ProblemPHSI was approached by a PBM with a need to improve the consistency of their data analytics for pharmacy networks and clients. The PBM was experiencing analytic inconsistencies with current analysts and difficulties training their new analysts on how to properly perform data analytics and reporting.
PHSI SolutionPHSI collaborated with the PBM to create a training program for data analytics as well as listed several talking points that would be useful for the client while training their new analysts. PHSI provided both a live session of the webinar training that was recorded for the client to use in the future.
ResultsBy creating and recording the webinar training, PHSI was able to provide the client with improved efficiency by educating new analysts in a consistent manner to enable efficient and effective data analytics and reporting.